A QUESTION TO ASK US ?
Have you just consulted the FAQ below and can't find the answer to your question? Simply contact us by e-mail at the following address: info@welinox.ch or using the form below. A member of our team will respond to you within 24 to 48 hours.
FAQs
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We pay careful attention to the selection of our materials. Our blade is meticulously forged from 5Cr15 stainless steel, known for its exceptional strength, while the handle is made from ancient oak wood, adding a touch of authenticity to the product. in your shop.
Certainly, the handling improves considerably, transforming cutting into a completely new and more pleasant experience.
Our warehouse is based in Lausanne, Switzerland, which allows us to guarantee fast delivery in just 1 to 3 business days.
Express delivery is offered to you from CHF 60.- of an order on our store.
Postpac Economy (3-4 working days): 6.30 CHF
PostPac Priority (1-3 working days): 8.10 CHF
We have great confidence in the quality of our products. However, if you would like to request a refund, simply send us an email at info@welinox.ch , and we will provide you with all the information necessary to make a return.
We are excited to offer our products at preferential rates to businesses and retailers interested in working with us. To consider partnering as a reseller, please complete the form below with your company details. A member of our team will be happy to contact you quickly. Your interest in our brand honors us, and we look forward to initiating this fruitful collaboration with you.
Absolutely ! To give a Welinox product as a gift, simply indicate the recipient's address in the "Shipping Address" section and yours in "Billing Address". For an extra touch, select the "Gift Wrap" option and we'll wrap it for you. If you would like to add a personalized note or have a specific request, do not hesitate to contact us. We are here to meet your needs.
Simply go to the checkout and on the first page you will see a box that says “Gift Card or Discount Code”. Enter your discount code and click “Validate”.
